Create a new event or admission
In this article, you'll learn how to create a new event or admission in the e-guma Ticketing System.
In this article
- Differences briefly explained
- Create event/admission
- Advanced Settings
- Min/Max. Number of tickets per order in the online shop
- External organiser
- Organiser and venue
- E-mail notification of a new order
- Comments field on the online shop
- Personalised tickets with questions
- Background graphics for printed tickets
- Description on the ticket per ticket type
- Individual legal notice on outprint
- Use your own confirmation email
- Attach PDF to confirmation email
- No tickets for download
- Postpone or cancel
- Copy event
Differences briefly explained
Events
- Events can be created as a normal event or with a hall plan.
- Event tickets are valid on a specific date.
- The name of the purchaser is printed on the ticket layout.
- Events can be created with a quota.
Overview page Events
In the menu of the e-guma Ticketing System, go to Events -> Edit to open the event overview page. In the left-ahand drop down, switch between upcoming events and past events.
Admissions
- Admissions can be created as normal admission or with calendar
- Admission tickets are issued without date by default, they are valid in e-guma on any day. If the admission is created with calendar, the tickets are provided with the validity date.
- By default, the name of the purchaser is not displayed for admission tickets. Here you will learn how to insert the name in the description text on the ticket.
- By default, no quota is stored for admission tickets. As long as an admission ticket is published, it can be purchased. If the admission is created with calendar, quotas can be deposited.
Overview page Admissions
Creating a new event/admission
Title
Ensure that the event/admissions has a Title in your selected language (learn here how to add or remove a new language).
Event start date
This function applies only to events, not to admissions.
Specify the Date and Time for the event. If you enter 00:00 as the time, the time will be hidden, both in the printed ticket and in the online shop.
As soon as tickets for the event are issued, the date cannot be amended by default. If you nevertheless want to change the date, click on the link Change Anyway?
On the start page in the ticket shop
This function is activated by default. If you assign the admission to a category, you can determine whether you want to remove the admission from the start page in the ticket shop. Learn more.
Categories
Learn how to create categories in the online shop:
-> Events
-> Admissions
Description in online shop
Give the event/admission a suitable description for the online shop. Learn here how to incorporate Google Maps into your description.
Number of participants {{CurrentCountAttendees}}
Contingent {{MaxCountAttendees}}
Description on the ticket
Give the event/admission a suitable description for the printed ticket.
You can use the following two placeholders in the description to print the order date or the comment entered by your customers in the online shop on the ticket:
Order Date {{order_date}}
Comment {{note}}
Image
Select a suitable picture for the event/admission (at least 800 pixels wide). This graphic will be used in the online shop and on the printed ticket.
Covid certificate required

Quota
This function applies only to events, not to admissions.
Learn here how to set up quotas.
Ticket types
Click on the blue button Add ticket in order to create more ticket types.
Assign a description and a price by clicking on the pen-symbol.
The Comment in the online shop is an optional field which is visible in the online shop only. The comment is not displayed on the purchased ticket.
Hiding ticket types in the online shop
If you would like to sell one or more ticket types only locally, activate the function Hidden in online shop.
This function also allows you to release hidden ticket types by using a promo code in the online shop. Learn more.
Extended
Click on Extended, to make further adjustments to the ticket type.
Hide price on ticket
Check this box if you want to hide the price on the ticket for the selected ticket variant. Here we show you how you can hide the price on the ticket in retrospect for an already issued ticket order.
Min./Max. number of tickets per ticket type
Number of check-ins per ticket type

Number of people for whom the ticket is valid
This function only applies to events with the contingent variants Contingent for Event and Quota Pools. This function is not supported for the contingent variant Contingent for ticket types or for events with a seating plan.

Individual description on the ticket
Would you like an to insert an different description for each ticket type? Then enable this feature and add a description. If you do not enter any description, the description you entered here will be used by default.
Sales start and end

In order to quickly see in which period the ticket variants are available, the switch-on and switch-off date is displayed in the list of ticket variants.
Add, copy and delete ticket types
You can activate or deactivate, edit, copy or delete individual ticket types at any time. You can also change the order of the individual variants by using the symbols below
VAT
Select the correct VAT rate for the event/admission.
VAT Splitting
Now you can enter the appropriate VAT rate for the individual ticket types.
If a ticket type contains several VAT rates, select up to three VAT rates. Now define the amount and the VAT rate for each share.
Publication
You can preview any text or image changes on the printed ticket using the blue Ticket Preview button, as well as the online shop (Shop button in the header) to ensure that everything looks the way it's supposed to.
Online and local
If you choose online and local, you can sell the tickets locally as well as through your online shop.
Hidden in online shop
You also have the option of hiding the event/admission in the online shop. Clicking on Direct URL allows you to open the event/admission in the online shop and send it to your target group.
End online sale at a certain time
This function applies only to events, not to admissions.
Box office sales only
This function applies only to events, not to admissions.
If you select Box office sales only, the following message appears when you click on the event in the ticket shop: "Online ticketing has been closed. There are still tickets available at the box office."
Local
Selection Local allows you to sell exclusively locally. The event/admission will not appear in your online shop.
Advanced Settings
Min/Max. Number of tickets per order in the online shop
You can optionally specify a minimum and/or maximum number of tickets per order in the online shop.
External organiser
Activate the field External organiser if the event is organised by an external organiser. In this case, the VAT number and the name of the external organiser must be listed on the receipt/invoice.
Organiser and venue
With the Organiser and Venue options, you can adapt the standard details to suit the particular event/admission.
E-mail notification of a new order
Learn here how you can be notified of new orders.
Comments field on the online shop
You can optionally configure your system so that your customers can enter individual Comments when buying a ticket. Learn more about the Comments field here.
Personalised tickets with questions
Background graphics for printed tickets
You have the option of configuring an Image on printed ticket in the lower portion of the ticket layout. The graphic should measure 720 pixels × 630 pixels. View an example of a background picture on the ticket layout here.
You can preview any text or image changes on the printed ticket using the blue button Ticket Preview) as well as the online shop (Shop button in the header) so that you are sure that everything looks the way it's supposed to.
Description on the ticket per ticket type
If you require a different description on the ticket printout for each ticket type, you can activate this function here.
The description field on the ticket will be deactivated automatically.

Individual legal notice on printout


Use your own confirmation email


Attach PDF to confirmation email
No tickets for download
- no ticket PDF is provided.
- the description field on the ticket and the background graphics for printed tickets are hidden.
- there is no ticket preview available.
Postpone or cancel
This function applies only to events, not to admissions.
All information about postponing or canceling an event can be found in the support article FAQ - Postpone or cancel events.
Copy event
Would you like to create the same event on a different date? This can be done using the blue Copy button: the event only needs to be created from scratch one, and can then be copied and updated with new details. Using the Copy function, all settings such as price levels, ticket types, quotas, etc. will automatically be carried over.
If you work with categories: Before copying the event, ensure that you have assigned the desired category so that the category is also carried over when copying. Otherwise, you would need to repeat this step manually for all events.