Ticketing system settings
flogIn this article, you'll learn about the changes that you can make in the ticketing system.
To change the settings of your ticketing system you need to have full access rights to the ticketing system. If your user account does not have the necessary permissions, please contact your internal e-guma administrator.
In this article
Adding or removing languages
In the settings, you can change the number of languages supported by your ticketing system by using the Add language button to add a language, or using the Waste basket icon to delete a language. You can create events in six languages:
Adding a new language
If, after a specific period, you would like to make the event available in a new language, you need to add the new language at multiple locations: to the text of all existing events, to the title and introductory text on the overview page as well as all categories that have been created.
Creating an event in multiple languages
If you have added more than one language via the settings, you can create your events in all languages that you have activated by clicking on the arrow in language field in the relevant text field. Learn how to create a new event here.
Shop URLs in all languages
In the e-guma header, click on Shop. You will see a list of shops in the languages that you have configured. By clicking on the language, you will be taken to your ticket shop.
Local payment methods
All payment methods that you can select for selling tickets locally are shown here. You can activate or deactivate payment methods, edit them, or add new ones at any time.
If you use the e-guma Voucher System, tickets can also be paid locally using the Voucher payment method. The Voucher payment method is not shown in the list above.
Adding a new payment method
- Click on the Add method of payment button.
- Assign a suitable name to the new payment method.
- You can also choose whether or not the name will be shown on the tickets.
You can optionally add an
internal comment to the new payment method. If you
issue a ticket locally and select the payment method, the internal name will be shown to you.
- Click on the Apply button.
Configuring receipts / invoice
In the e-guma ticketing system, you have the option of configuring a receipt, and, if active, an invoice. There are differences between online and local receipts.
- Select a font.
logo and position the logo using the
left, central or right fields on the document. With the field
Height in cm you can additionally define the size of the logo.
- Depending on the position of your envelope window, the customer address should be positioned on the left or right hand side.
- You can use the template provided by e-guma for the footer, containing your business address, or you can draft your own text, upload a graphic, or simply leave the field blank.
- Click on the Save button.
Legal Notice on printout
The text that is entered here will be printed on every ticket. You can either use the e-guma template or enter your own text. Check the ticket layout with the Show preview button.