Ticket sales report

The e-guma Ticketing System will provide you with a report so that you can see the number of tickets sold at any time. In the menu of your ticketing system, click on  Accounting -> Sales report. e-guma does not send the Ticket sales report by e-mail automatically.

Information and recommendations on how to book ticket sales can be found in this article.

Creating a sales report

1

In the menu of the e-guma Ticketing System, go to Accounting - > Sales report.

2

Select the desired period and, depending on your requirements, also select the corresponding Event and User(s). The Events field may either be left blank, to display all events in the report, or you may select one or more specific events. You can also enter a specific order number or search by category. This is useful for a series of events. This filter takes into account the past and upcoming events of the selected category. Finally, you can optionally select one or more desired locations.

If you generate the files without completing the fields, you will receive a sales report of all events for the entire period.

3

Click on PDF or Excel and open the file that is generated.

PDF format
 

Summary

The Gross value is calculated as the sum of all payment methods. The Net value is the gross value less the value of the Discount payment method.

Tickets that are issed are divided into two locations: on site and Online.  There is no option to define additional sales locations.

Excel format

The sales report is also available as a CSV file that can be opened in Excel. Customer data is also available in the CSV version of the sales report on request. Please contact us if you would like us to enable this option for you. 

Split ticket types

If you would like to see how many tickets have been sold in individual ticket types (e.g., adults and children), take the following steps:

1

Select an event and activate Split ticket types (available for PDF onl):

2

Click on  Create and open the PDF that is produced. One line per ticket catgory will be shown.

Showing orders

This function allows you to list all orders on your sales report in addition.

1

Activate the box  Show orders (available for PDF only):

2

Click on  Create and open the PDF that is produced. You will now see the individual Orders at the bottom of the sales report.