Quota

Do you have a limited number of places for your event? This is precisely the reason why e-guma features a quota function. This allows you to be confident that your event will not be overbooked.

Different types of quota

1

Create or edit an event as described  here (steps 1-7).

2

Select the desired  qutoa type.

One contingent per event

The default setting is one contingent per event. With this setting, you can set aside a total number of tickets that you wish to sell - no matter which type of tickets your customers select.

3

In the  Quota field, enter the total number of tickets that you wish to sell.

4

Click on the blue button Save.

Multiple contingents per event

This allows you to create multiple quotas within a single event. Each ticket type is assigned to one of these quotas. An existing event can be switched to the new quota structure even if tickets have already been sold. Sold tickets are automatically counted towards the corresponding quota.

3

Add the required sub-quotas in the Contingents field and define the number of available tickets for each quota.

4

Assign each ticket type to one of these contingents. Every ticket type must be assigned to a contingent.

5

In the ticket types overview, you can see the assigned contingent for each ticket type.

Other possible use cases for this quota structure include capacities per vehicle or zone for sightseeing tours with upper and lower decks, each offering multiple price categories, or a theatre with an optional dinner and different capacity limits.

One contingent per ticket type

If you want to set quotas for different ticket types, for instance because there is limited availability for individual types, you should choose the setting  Contingent for ticket types.

3

Click on the Edit icon for the first ticket type.

4

Enter the number of tickets in the Quota field.

5

Repeat this step for all ticket types.

6

Click on the blue button Save.

7

You will see the quotas that have been set in the Quota column.

    

Contingent for multiple events (Quota pools)

Our function  Quota Pools can help you in organizing your available contingent for several events at once, as for example for events which last more than 1 day and where you wish to sell 1-, 2- and 3-Days Pass.

Please notice that this is not a standard Function. Please contact us, if you wish to activate the Quota Pools function for your events.

For reasons of better understanding, we will use following example in these instructions:

We'd like to sell tickets for our Festival. The Festival will take place on the 11.02.20201 and will last 3 days. We'd like to sell 1-, 2- and 3-days ticket pass. The available quota for each day is 30 tickets. If a 3-days ticket pass is sold, then it is necessary to automatically adapt/reduce the available quota for all 3 days.

1

Go to Events -> Quota pools

2

Select the blue botton Add on the right side.

3

Insert a description (i.e. Name of the Event) and then select Save your inputs.

4

Select the blue button Add quota: a new window will pop up where you can insert the date ov your event as also the available quota for that day. Save.

5

Repeat Step 4 for each data of your event. After that, select Save. Now you can see all your inputs in the calendar:

6

Create or modify an event under Events -> Edit. Since you wish to sell 1-, 2- and 3-Days Ticket Pass, you should create 3 Events for data 11.02.2021 and with following titles:

7

While creating the events, please scroll down to Contingent type and select Quota pool in the dropdown menu as shown in the following screenshot. Also please, insert how long (how many days) the contingent is affected: