An overview of redeeming vouchers
As more and more print@home vouchers are being ordered, and vouchers are increasingly being added to smartphones, the value that is shown on paper vouchers is no longer definitive. Instead, the value shown in e-guma determines the value of the voucher. This means that the redemption and cancellation of any remaining value is a core aspect of the system. It prevents a voucher that has not been paid for, or which has been redeemed twice, from being redeemed. We recommend that you validate vouchers as close to the actual redemption date as possible.
In this article
Redemption options
Get to know the various redemption options.
| Support articles | |
| Redeeming vouchers with e-guma Back Office |
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| Redeeming vouchers with the WebCashbox |
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| Redeeming vouchers with the Voucher App |
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| Cash register interfaces |
Functionality relating to voucher redemption
| Support articles | |
| Cancelling redemptions |
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| Reasons why vouchers cannot be redeemed |
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| Redeeming unpaid vouchers | |
| Checking a voucher balance |
voucher2mobile
Learn how to redeem vouchers saved on customers' smartphones here.
| Support articles | |
| voucher2mobile |