e-guma Organisation Members - Redeeming a voucher via the full version of e-guma

Do you have a full version of e-guma and are a member of an organisation? In this article you will find our how to manage and redeem an organisation voucher with your full version of e-guma.

In this article

Redeem organisation vouchers like own vouchers

If you work with the full version of e-guma and are a member of one or more organisations, you have the option of redeeming the vouchers of an organisation as if they were your own vouchers instead of booking them separately.

This procedure has several advantages:
  • Redemption of organisation vouchers via existing interfaces (e.g. cash register interface)
  • Redemption of organisation vouchers in your ticket system (back office and shop)
  • Booking of all redeemed vouchers with the same voucher payment type

A detailed description of this procedure can be found in this article.

Book organisation vouchers separately

Redemption options

You can redeem an organisation voucher in just the same way as you redeem your own vouchers, with the following sales options:

Organisation vouchers cannot be redeemed with a POS interface. An error message appears.

Note for organisation vouchers

If you redeem the voucher, a message appears stating that it is an organisation voucher. 

Posting an organisation voucher

We recommend typing the voucher redemption at checkout using the newly created payment method. This way you always know what amount of vouchers you have received. You then, can post the sum of the voucher redemptions to the newly created customer account in your accounting software after the end of the day, for example.

This note will appear on the next monthly invoice that you receive from your organisation.Your credit will be transferred into your bank account the next month.

Redemption report - Platform Journal

The redeemed organisation vouchers do not appear in your redemption report, but rather in the Platform Journal.This journal can be viewed at any time:

In the menu of the e-guma voucher system, select Tools -> Platform Journal


Searching for an organisation voucher

Organisation vouchers that you have redeemed with your full version of e-guma are not listed in your voucher management. You can find all organisation vouchers in the menu under Tools -> Platform Journal.

IBAN and email address for the monthly invoicing

Under Settings -> Voucher system you can specify an IBAN for the transfer of the redeemed vouchers. Likewise, you can specify one or more email addresses to which you will receive the monthly invoice from the organisation.