Selling tickets via box office
In order to issue tickets more quickly at the box office, the e-guma ticket system has the function Issue tickets (box office). The sales interface of the box office only contains the input fields Tickets and Method of payment.
Please
contact us so that we can activate this function for you.
Issue tickets
Tickets can be sold at the venue until three hours after the start of the event.
-
1
-
In the e-guma Ticketing System menu, go to
Orders -> Issue tickets (box offixe).
-
2
-
Select the ticket as well as the
number of tickets in each category.
3
Click
here to learn how to add
vouchers as a payment method.
4
Select the appropriate
Method of payment for the customer.
Please note that, if you choose the
bank transfer payment method, you will generate an invoice in your order management software or
ERP system. The e-guma Ticketing System does not support receivables.
5
Click on
Issue. You can now download and open the tickets you have issued by clicking on
Tickets.
6
If your customer wants to receive the tickets by email, choose
Send tickets by email. A new window will open.
Proof if the given email address is correct or insert the correct one. After that, select Send.
The given email address is not automatically saved as customer data.
The confirmation can also be seen at the bottom of the order overview page (in the history):
