e-guma Organisation Members - Instructions for redeeming vouchers

In this article you will find out all there is to know about the organisation voucher, to be redeemed within your business.

IN THIS ARTICLE

Login details

The login data will be sent to you at the stated time with the following email (example):

If you do not know your login details, please contact us via email at support@e-guma.ch. Please mention the organisation from which you would in future like to redeem vouchers.

Redemption options

There are four different redemption options available for redeeming the organisation vouchers.Please select whichever of the four options works best for you on-site.

Redeem vouchers with the voucher app (smartphone or tablet)

Please follow these instructions > Redeem vouchers with the voucher app (smartphone / tablet)

Redeem vouchers via Small Client (computer)

Please follow these instructions > Redeem vouchers via Small Client (computer)

Redeem vouchers via e-guma full version (computer)

Please follow these instructions > Redeem vouchers via e-guma full version (computer)
Please note that you must already be an e-guma customer in order to avail of this option.

Redeem vouchers via POS interface (POS)

Please follow these instructions > Redeem vouchers via POS interface (POS)

POS preparation

We recommend that you set up a new payment method with the name of the organization on your POS for all of the above mentioned redemption options. With this payment method you can then type the redemptions and know, for example, at the end of the month how many vouchers you have received and redeemed.

Monthly credit notes for redemptions

We recommend opening a new receivable account with the name of the organization in your accounting software. You book the redemption of the organization vouchers to this account using the new payment method mentioned above as reference. 
The organization will send you an email with your voucher statement at the beginning of a new month. This email shows how many vouchers you have redeemed, i.e. you can see the amount the organization will credit you with.

An example of the document:

Cancel voucher redemption

Have you redeemed a voucher accidentally? Please contact your organisation to cancel a redemption. 

Cancelled redemptions are displayed in your daily ledger as follows: