Seating plan designer

In this article

With the seating plan designer you can create a seating plan, name the seats, and assign a category to the seats.

General information

Save

Changes to the seating plan are automatically saved.

If the event has already been published, changes will be visible in the shop immediately.

Undo

If you wish to reverse a change, you can click on the arrow pointing to the left.

Close

When you have finished editing the seating plan, click on the close button, which is located to the upper left.

  

Rows

Draw rows

Select the row tool symbol on the left and then click in the drawing area. You can then determine how many rows and how many seats you need per row. 

Expand or reduce rows

Would you like to add or remove seats from a row? Click on the Select tool on the left. Select a row and click on the blue rectangle on the left or right side of the row and drag the mouse in the corresponding direction. 

Delete rows

Click on the select tool and select one or more rows. Click on the waste basket symbol to the upper right.

Bend rows

Click on the Select tool on the left and select one or more rows. Enter a suitable value for the curve.

Name seats

Click on the Select tool and select the rows. On the right you can set the numbering for the rows and seats. You can also specify a section label - which is very helpful in the case of multiple sectors. 

It is important that you leave the field Prefix empty.

Assign a category to seats

Click on the seat selection tool and select the seats to which you want to assign a category. If there is no category present, you can click on Manage under category to the right and create a new category. You can then click on the category you have created to assign it to the selected seats.

The designation of a category is only used internally and will not be displayed in the shop.

  

Tables

Draw tables with seats

Click on the table tool. Select whether you wish to draw rectangular or circular tables. Then click in the drawing area where you want to place a table. You can repeat this step multiple times. 
When you have drawn all your tables, you can click on the select tool and select the tables. Now you can see the properties of the tables on the right. Here, you can change the number of seats, for example.

Draw tables without seats

If you would like the whole table to be bookable instead of individual seats, proceed as follows: on the left, select the booth tool and place one or more tables in the drawing area. When you select a table, you can change the size to the right.

Designate tables

Firstly click on the select tool to the left and then on a drawn table (with or without seats). In the Label field, enter a T before the number. You must complete this step for each table individually.

Please note: It is extremely important that you carry out this step for all tables, as this is necessary for the table designation to be displayed correctly in the online shop and on the ticket.

Assign a category to tables

Click on the select seats tool and select the tables to which you want to assign a category. If there is no category present, you can click on edit under category to the right and create a new category. You can then click on the category you have created to assign it to the selected tables.

      

Area

You can draw an area with the area tool. You can choose between three different shapes: rectangular, elliptical or polygonal. 

Then click on the select tool and select the area you have drawn. Give the area a designation in the Label field. For the capacity, select one of the three different types and determine the allotment (capacity in number of seats). Finally, assign a category to the area. You can ignore the field Entrance

It is important that once tickets have been issued, you do not change the Label field or the type of capacity. You can change the Displayed label field and the capacity at any time. If the name of an area needs to be renamed and tickets have already been issued for this area, you can enter the new name in the field Displayed label.
Attention! If tickets have already been issued for a area and the Label field is subsequently edited, there will be a reset in the quota for this area.
The label of a selected area will be listed with the selected ticket in the online shop, on the ticket printout, in the detailed view of an order and on the participant list.

General admission

If, for example, you offer one or more areas with a certain number of standing places at your event in addition to seating, you can designate the area as General Admission

Fixed occupancy

In the online shop or when selling on-site, all tickets are always booked in total (10 tickets in this example) when selecting an area with fixed occupancy. This means that only one buyer can purchase tickets for a particular area at a time.

Variable occupancy

The variable occupancy function works like the fixed occupancy function, except that you can specify a minimum occupancy as well as a maximum occupancy.The variable occupancy function is suitable, for example, for a dinner in a gondola or an overnight stay in an igloo. As with fixed occupancy, only one buyer can purchase tickets for an area at a time.

In this example, a customer purchases tickets for 2 adults and 1 child. After the purchase is completed, this gondola has been sold out and can no longer be booked.

      

Texts and shapes

To show the stage on the seating plan, for example, you can click on the rectangle tool on the left and draw a rectangle. You can then click on the text tool and add text to the rectangle. If you select the text, you can change the font, font size, and colour.

Assign infrastructure icon

Predefined icons are available for certain infrastructure elements. To do this, click on the select tool and select the rectangle that has been created. Now click on the desired type of element to the right of the Label. In the Caption field, you can enter a suitable designation.