Payment Service Provider

The process behind an online payment

More and more online shoppers prefer to pay by credit card – because it's convenient, fast, and secure. To ensure that you only need a single technical interface for the various payment methods you wish to offer your customers, we work with professional Payment Service Providers (PSP).

At e-guma, we currently support the two PSPs Datatrans and Wallee.

The role of a Payment Service Provider

As such, the term PSP refers to a business that integrates payment solutions. These may include online payment solutions such as PayPal or Sofort, as well as credit card providers such as MasterCard or Visa.

The PSPs process all credit card information in accordance with the latest security standards, such as 3-D Secure. As such, you can protect yourself against card fraud.

Learn more on www.datatrans.ch or www.wallee.com.

The role of an acquirer

The acquirer (such as Worldline or Nexi) is responsible for the flows of funds between you and your customers.

The acquirer becomes involved in the process when confirmation of the payment is requested. Once the request has been sent to the PSP, the PSP sends the payment information on to the acquirer, which in turn forwards the information to the issuer (such as a bank). On the basis of the card's credit limit and its validity, the payment is either accepted or rejected. This acceptance or rejection is then sent back to the PSP via the acquirer.

Here, we have prepared a selection of different acquirers for you, together with their details.

The process step-by-step

In this overview, we set out the process of an online payment step by step:

Fees

You are responsible for the costs of activating PSP services and for each transactions. We assign a separate merchant ID at the PSP for each e-guma client. This merchant ID is used exclusively to settle e-guma voucher and ticket order transactions.

Cost type	Payment	Amount
One-off activation fee	The invoice for our e-guma setup fee includes a separate activation fee	400.00 CHF 370.00 EUR per client
Transaction costs	The monthly e-guma commission settlement includes additional transactions as a separate item.	0.80 CHF 0.75 EUR per transaction

The commission invoice may contain PSP fees without a related order.

As a general rule, all transactions that the PSP forwards to the acquirer are included in the e-guma commission invoice. Rejected transactions for reasons such as an incorrect 3-D Secure password, an expired card, etc., are not included. If, however, the transaction is rejected by the acquirer, for instance because the card has been blocked or exceeded its limit, the PSP will invoice for this transaction, as it has fulfilled its role correctly. In these instances, these fees will also be included in the e-guma commission invoice.