Ticketpass with promo code

When you sell a ticket pass with a promo code, the ticket number is automatically added to the selected promo code. Your guests can then use this ticket number or promo code to obtain tickets for all events associated with that code. This allows you to sell subscriptions to events with different seating plans, for example.

Set up a ticket pass with promo code

If you want to use the ticket pass with promo codes, please contact us so we can enable the feature in your account.

Create promo code with your own codes

First, create a promo code using the option Own codes. Add the events that should be included in the ticket pass. Buyers can then get tickets for these events. Learn how to set up a promo code with the Own codes option in this article.

Activate ticket pass with promo code

Create an event for the ticket pass and activate the Ticket pass with promo code option in the advanced settings.

A dropdown will list all promo codes using the Own codes variant. Select the desired promo code.

The following settings are automatically enabled and cannot be changed:

Do not provide PDF tickets

No PDF ticket is generated. More information.

Custom confirmation email

A separate email template is used. More information.

Hide date

No date is shown for the ticket pass. More information.

Event overview

In the event overview, you’ll see a label indicating the event is a ticket pass with promo code.

Issue a ticket pass

Once a ticket is issued, a 6-digit ticket number is generated for each ticket pass.

The ticket numbers are added to the selected promo code automatically.

Communicate ticket number or promo code

Since no PDF ticket is created, the ticket number must be communicated by other means. The new placeholder {{ticket_numbers}} is available in the confirmation email and lists all ticket pass numbers in an order.

Your guests can then use the numbers or promo codes in the ticket shop to redeem tickets.

Cancel ticket pass

If a ticket pass with a promo code is cancelled, the ticket number is removed from the promo code. If tickets have already been used, you must cancel the individual ticket orders first.