Ticketpass with promo code

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When you sell a ticket pass with a promo code, the ticket number is automatically added to the selected promo code. Your guests can then use this ticket number or promo code to obtain tickets for all events associated with that code.
With this function, you can, for example, sell subscriptions for events with different seating plans. Another example is using the ticket pass as a subscription, and with promo codes, additional services can be booked at a discounted rate.

Set up a ticket pass with promo code

If you want to use the ticket pass with promo codes, please contact us so we can enable the feature in your account.

Create promo code with your own codes

First, create a promo code using the option Own codes. Add the events that should be included in the ticket pass. Buyers can then get tickets for these events. Learn how to set up a promo code with the Own codes option in this article.

Activate ticket pass with promo code

Create an event for the ticket pass and activate the Ticket pass with promo code option in the advanced settings.

A dropdown will list all promo codes using the Own codes variant. Select the desired promo code.

The following settings are automatically enabled:

Do not provide PDF tickets

No PDF ticket is generated by default. More information. If needed, you can enable the PDF ticket for the ticket pass. This is useful if the pass itself also serves as a ticket, for example as a subscription.

Custom confirmation email

A separate email template is used. More information.

Hide date (events only)

No date is shown for event ticket passes. More information.

Ticket types without pass function

It may be the case that not all ticket types should generate a ticket pass. These ticket variants can be marked with the new tag Ignore-promocode-ticket-pass.

Event overview

In the event overview, you’ll see a label indicating the event is a ticket pass with promo code.

Issue a ticket pass

Once a ticket is issued, a 6-digit ticket number is generated for each ticket pass.

The ticket numbers are added to the selected promo code automatically.

Communicate ticket number or promo code

Since by default no PDF ticket is created, the ticket number can be communicated by other means. The new placeholder {{ticket_numbers}} is available in the confirmation email and lists all ticket pass numbers in an order.

Your guests can then use the numbers or promo codes in the ticket shop to redeem tickets.

If a ticket pass has a defined validity period and can be used for booking an admission with a calendar, you can add the tag Calendar-use-promocode-ticket-pass-validity-for-date-selection to the calendar admission. In this case, e-guma ensures that only slots are displayed which do not exceed the ticket pass’s expiration date.

Cancel ticket pass

If a ticket pass with a promo code is cancelled, the ticket number is removed from the promo code. If tickets have already been used, you must cancel the individual ticket orders first.