An overview of invoices with IBAN transfers

In this article, you'll learn how your customers can pay for a voucher order using an IBAN transfer.

Requirements

Business account with a financial institution of your choice
We simply require your Post Office or bank account details. We recommend that you create a separate account for voucher payments for ease of monitoring.

An overview of the "Voucher invoice payment" process

1

The customer orders a voucher from the Voucher Shop and selects payment against invoice.The customer will then receive an invoice with your bank or Post Office account details, which can be used to make payment. The invoice number is the same as the order number in e-guma. The customer should provide this number as the payemnt reference.

2

The customer pays the invoice.

3

You monitor your payment reciepts regularly.

4

You then manually activate vouchers that have been paid for in your e-guma Voucher System.

Detailed process

The two following support articles explain the process step-by-step.The processing of orders with payment against invoice using IBAN transfers depends on the point in time in which the vouchers are sent to the customer. You can choose between two different procedures:

• Process order - IBAN invoice (invoice and voucher sent together)
• Process order - IBAN invoice (voucher is sent once the invoice has been paid - prepayment)