Passwords

In this article, you'll learn how to change passwords.

In this article

Changing passwords

We recommend that you change your e-guma password regularly for security reasons. It's really simple:

1
In the menu of the e-guma Voucher or Ticketing System, select  My user account.
2
Click on Change password.
3
Enter a new password with at least eight characters.

   

Forgotten password

1
Click the Forgot Password link on www.e-guma.ch/login.
2
Enter your  Username and the Company and click on Send Instructions
3
e-guma will send a link to the e-mail address specified in the My user account menu. Click on the link.

If no e-mail address has been linked with your user account, a message will appear, notifying you that a link to reset the password has been sent to the  primary e-mail address specified for e-guma.

4
This link allows you to enter a new password with at least eight characters, but it only remains valid for an hour. Then click on Save.

        

Changing another user's password

User permissions

To change another user's password, you require the User Administration permission. If your user account does not yet have the necessary permissions, please contact your internal e-guma administrator.

1
In the menu of the e-guma Voucher or Ticketing System, select  Settings -> User.
2
Select the relevant user.
3
Enter a new password with at least eight characters.