General settings
In this article
Update company details
Go to the menu in the e-guma voucher or ticketing system and select Settings -> General settings. Here you can update the following data stored in e-guma:
| Label | Usage |
Company name and address |
Footer in the online shop
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| Email and website | Footer in the online shop and primary email
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To update the following legal details, please contact us:
| Label | Usage |
VAT number |
Invoice |
Legal name / short name |
Terms & Conditions |
Place of jurisdiction |
Terms & Conditions |
You cannot change legal company details yourself, as these often require further updates to invoices and receipts, the voucher layout, the Terms & Conditions, or online payment.

Change the email address for sending the credit note report
If the QR invoice standard process automatic import is enabled in your e-guma account, you can set with just a few clicks which email address the credit note report should be sent to.
- 1
- Click in the menu of the e-guma voucher system on Settings -> General.
- 2
- Enter the email address you want the daily credit note report to be sent to.
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- 3
- Click Save.
Email reports
In your e-guma, you can configure the automatic email delivery of the sales report for the ticketing system as well as the sales and redemption reports for the voucher system under Settings -> General. Add a new report or edit and delete existing reports. You need Administration user rights for these actions.

Define the following settings for automatic delivery.
| Description | Used as the subject line |
| Time | Delivery time |
| Recipient address(es) | |
| Format | PDF, CSV or both |
| Do not send empty reports | Enable this option to receive an email only when the report contains sales
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| Voucher system sales outlet (optionally also user) | Defines the configuration of the sales report for the voucher system |
| Voucher system redemption outlet (optionally also user) | Defines the configuration of the redemption report for the voucher system |
| Ticketing system sales outlet (optionally also user) | Defines the configuration of the sales report for the ticketing system |
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Require two-factor authentication for all users
As an administrator, you can require 2FA for all users. You can find more information about this in this article.
