General settings
In this article
Update company details
Go to the menu in the e-guma voucher or ticketing system and select Settings -> General settings. Here you can update the following data stored in e-guma:
| Label | Usage |
Company name and address |
Footer in the online shop
|
| Email and website | Footer in the online shop and primary email
|
To update the following legal details, please contact us:
| Label | Usage |
VAT number |
Invoice |
Legal name / short name |
Terms & Conditions |
Place of jurisdiction |
Terms & Conditions |
You cannot change legal company details yourself, as these often require further updates to invoices and receipts, the voucher layout, the Terms & Conditions, or online payment.

Change the email address for sending the credit note report
If the QR invoice standard process automatic import is enabled in your e-guma account, you can set with just a few clicks which email address the credit note report should be sent to.
- 1
- Click in the menu of the e-guma voucher system on Settings -> General.
- 2
- Enter the email address you want the daily credit note report to be sent to.
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- 3
- Click Save.
Email reports
In your e-guma, you can configure the automatic email delivery of the sales report for the ticketing system as well as the sales and redemption reports for the voucher system under Settings -> General. Add a new report or edit and delete existing reports. You need Administration user rights for these actions.

Define the following settings for automatic delivery.
| Description | Used as the subject line |
| Time | Delivery time |
| Recipient address(es) | |
| Format | PDF, CSV or both |
| Do not send empty reports | Enable this option to receive an email only when the report contains sales
|
| Voucher system sales outlet (optionally also user) | Defines the configuration of the sales report for the voucher system |
| Voucher system redemption outlet (optionally also user) | Defines the configuration of the redemption report for the voucher system |
| Ticketing system sales outlet (optionally also user) | Defines the configuration of the sales report for the ticketing system |
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Require two-factor authentication for all users
As an administrator, you can require 2FA for all users. You can find more information about this in this article.
Newsletter subscription
Do you regularly send newsletters to your customers? With e-guma, customers of your voucher and ticket shop have the option to subscribe to your newsletter.

When activated, the checkbox Subscribe to the newsletter appears on the Customer details page of the shop, shortly before the order is completed.
If you have activated the newsletter subscription option, the double opt-in procedure is used for newsletter subscriptions. This means that the customer must first select the newsletter checkbox and, after completing the order, will receive an additional email with a link to confirm the subscription.
Find out here how to manage and export customer data.
Mailchimp
Find out in this article how to connect e-guma to your Mailchimp account.
