e-guma Organisation Members - Changing the password

In this article, you'll learn how you can change your password for the e-guma Voucher System.

In this article

Change your existing password regularly

For security reasons, we recommend that you change your e-guma password regularly. It's really easy:

1
In the menu of the e-guma Voucher System, select Settings.
2
Enter a new password, which must be at least 7 characters long, then click Save.

   

Reset your password

You know your username and client

1
Click on www.e-guma.ch/login inside the Password field and select the red  Forgot Password? button.

2
Enter the username Admin as well as your Company, then click on Send instructions.

3
e-guma will then send a link to the e-mail address you entered in the e-guma Voucher System.
4
Click on the link in the e-mail to reset your password (the link is valid for one hour).
5
Enter a new password, which must be at least seven characters long, then click Save.

You do not know your username and password.

1
Get in touch with your point of contact at the organisation whose vouchers you redeem. The appropriate person in the organisation will send you a link by e-mail, which will be sent to the address entered in the e-guma Voucher System.

2
In the e-mail, click on the link to reset the password (the link remains valid for 24 hours).
3
Enter a new password, which must be at least seven characters long, then click Save.