Editing a payment method
In this article, you'll learn how to edit the payment method of a voucher.
In this article
User permissions
In order to edit the expiry date of a voucher, you must have access to the Voucher management -> Edit vouchers permission. If your user account does not have the necesasry permission, please contact your internal e-guma administrator.
Local payments
- 1
- In the menu of the e-guma voucher system, select Vouchers -> Manage.
- 2
-
Click on the
Details icon to see a detailed view of the voucher.
- 3
-
Click inside the first section, labelled
General in the
Method of payment area to select
Edit.
- 4
-
Enter the
new payment method as well a comment as to why you are changing the payment method, then click
Save.
If an order contains several vouchers, the payment method will be edited dfor all vouchers. 
- 5
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The new payment method will be shown in the detailed view.
- 6
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In the
Voucher protocol, a new entry will be added.
- 7
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In the
Sales Report, the voucher order on the day of sale will be updated with the new payment method.
Payment methods that cannot be edited
Payment methods cannot be amended for orders with multiple payment methods or where the payment method is set to Invoice or Complimentary. Please contact the e-guma Support Team.
Online payments
Credit card payments in the online shop are processed in real time. This is why the payment method for online payments cannot be changed.
Redeemed vouchers
As soon as a voucher in an order has been redeemed, it is no longer possible to change the payment method. 