Sofort (Klarna) - Cancelling a payment
In this article, you'll learn how to cancel a payment made via the online shop in your Sofort account.
Log in to
SOFORT, then select the
- Search for the transaction to be cancelled and click on the link to the transaction.
- Click on the "Reverse transactin" button.
- You will receive a message confirming that the reversal has been flagged. As such, the chargeback is not yet complete. Click on the Reversals link.
- Follow the steps as instructed by Sofort.