Order management
In this article, you will learn everything about order management. If you use the product shop, order management is activated by default.
In this article
Order overview
In order management, you will see all incoming orders with the most important information. The orders may include vouchers, products, or top-ups. Click on an order to see the order details.
To quickly recognize which products and vouchers were ordered, a preview is displayed in order management. When you hover over or click the number of items, the ordered items will be shown. For orders with vouchers, the voucher codes are listed. Click on the voucher codes to go directly to the detail page of the voucher.
Search
You can search by specific criteria to quickly find the order or to obtain evaluations.
Export
You have the option to export the order management data as an Excel file (.csv). Click on the button Export as Excel. The applied filters will be taken into account.
Export of Orders
Each order appears with the current total in a separate row. Details of the sold vouchers and products are not included in the export. Orders that have been fully canceled are included with a total of 0.
Export of Sold Items
All sold vouchers and products appear in a separate row. Canceled items are no longer included.
Unshipped orders
If you have orders to ship, a message will appear. Click on Edit Now to view these orders.